Blucora is a leading developer of metasearch products and services to help people easily search and discover information on the World Wide Web. Blucora uses its proprietary metasearch technology that combines the top results from the leading search engines to power a portfolio of branded Web sites and to provide this service and additional content to the Web sites of our distribution partners. We also provide general information about the company, our products and services and communications regarding press releases, employment opportunities other company news through this Web site.
Please note that this policy only applies to our data collection and use practices for the Web sites owned and operated by Blucora identified below (the "Blucora Sites") and our other products and services (collectively, with the Blucora Sites, the "Blucora Network") and does not apply to the data collection and use practices of other companies or organizations whose products, services or Web sites you may use or gain access to through the Blucora Network. For information on the data collection and use practices of those third parties, please refer to their respective policies and procedures.
1. General Policy
For a more specific description of the information we collect and use from this Web site, please see the section below entitled "Blucora Corporate Web Site."
2. Types of Information We Collect and Use
In general, we collect and use both anonymous and personal user information and access and use data. We collect this information and data from a variety of sources, including access and use of the Blucora Sites or use of our products or services on another Web site in the Blucora Network, user submissions, transactions and correspondence, employee and investor relationships and from third parties such as our business partners.
We use both session cookies and persistent cookies. For a session cookie, once you close your browser the cookie simply terminates. A persistent cookie stays stored on your hard drive for an extended period of time. You can change the settings on your browser to refuse or notify you prior to accepting cookies and to remove them from your computer. However, some features, products and services may not function properly without cookies.
On some Blucora Sites we engage third party advertisement networks that may place cookies on computers accessing and using those sites that collect non–personal information regarding the content accessed by the computer on those sites. This information may be used by Blucora and its third party advertising network partners to identify and target related advertising to the user of such computer, when on Web sites within the third party’s advertising network of sites. Some of these third party advertising networks may be members of the Network Advertising Initiative (“NAI”) and subject to the NAI Self–Regulatory Principles for Online Preference Marketing by Network Advertisers, available at www.networkadvertising.org (the “NAI Principles”). If you would like to opt–out from these services, you may go to the NAI Non–PII Opt–Out Page, located at http://www.networkadvertising.org/optout_nonppii.asp, or the opt–out page of the particular third party advertising network identified in the cookie. In addition, these companies may offer you a way to directly opt out of ad targeting based on their cookies by visiting their Web sites and following their opt out procedures.
4. Blucora Corporate Web site
As a general policy, no personal information is automatically collected from visitors to our corporate Web site, located at blucora.com. However, certain anonymous information is recorded by the standard operation of our Web site servers as described above. Blucora will only know your email address and any other personal information through our corporate Web site if you voluntarily submit such information to us during a visit to contact us, request information or provide comments. Personally identifiable information you submit to us on this Web site may be stored on individual computers or in a centralized server location, and will be used solely for the purpose received.
5. How We Use Your Personal Information
In general, we only use your personal information for the purpose it was collected, including internally to serve you the Web sites, products and services you request, to enhance and extend our relationship with you, and to improve our products and services. We also use personal information for fulfillment and billing purposes, to complete transactions you have requested, to anticipate and resolve problems with our products and services, to respond to customer support inquiries, to create and inform you of new products and services, and to comply with applicable laws.
We may access, use, disclose and share any non–personally identifiable information and data we collect for any business purpose and with any third party in our sole discretion. We do not store and retain the Internet Protocol addresses we collect as part of our Web search products and services from the Blucora Sites and the Web sites of our distribution partners for longer than six months.
When you conduct a search on one of our Blucora Sites or Web sites within the Blucora Network through which we provide our metasearch services, we collect the search terms you submit, along with the information set forth above. We use this information to provide you with relevant search results, including results tailored to your geographic location based on the Internet Protocol address of your computer. This information is also used to maintain and improve the quality, security and integrity of our services and to detect and protect against security threats such as botnet attacks, click fraud and worms.
More detail about our use of certain types of information we collect is provided above in the section entitled "Types of Information We Collect and Use" and in the privacy policies specific to our different products and services, located as set forth above in the section "General Policy."
6. Inter–Company Transfers
7. Sharing Information With Third Parties
In general, we do not sell, rent or otherwise trade your personal information with third parties. However, we may disclose and share your personal information with third parties under the following limited circumstances:
We may use, disclose and share any anonymous, non–personally identifiable information and data we collect with any third party in our sole discretion.
8. Third Party Information Collection and Use; Links
The Blucora Sites and our products and services use and provide access to products, services and content of third parties (collectively, "Third Party Properties"), such as third party search results, directory listings, links and advertisements. Please be aware that we do not control and are not responsible for the information collection and use practices and policies of these third parties, and that by accessing or using Third Party Properties they may collect information regarding your use and access. In general, clicking on links on the Blucora Sites or as part of our products and services on our distribution partner's Web sites, whether part of a search result, advertisement or other content, will allow the third party provider of the result, link or content to collect anonymous, non–personally identifiable information about your browser and activity. We encourage you to be aware when you use a Third Party Property or leave a Blucora Site and review any such third party's data and information collection and use practices and policies with regard to their Web site, products or services.
9. Information Storage and Security
Typically you will have the choice of whether or not to provide us with personal information. However, you may not be able to access or use some features of the Blucora Sites and some of our other products and services if you chose not to provide us with the information required for those products and services. Unless the cost, burden or expense of such access is unwarranted, or the rights of a third party would be violated, we will provide you with the ability to access, correct, update and/or delete the personal information we collect and store from you. Mechanisms for accessing your personal information are either described in the specific privacy policies for the particular Blucora Site or other product or service you are using or you may contact us at the contact information provided below.
11. Special Notification with respect to Children's Privacy (Users under the Age of 13)
In response to concerns about protecting children’s privacy online, Congress enacted the Children’s Online Privacy Protection Act of 1998 (“COPPA”), which sets forth rules and procedures governing the ways in which Web sites may collect, use and disclose any personal information for children under the age of 13. In accordance with Blucora policy and COPPA regulations, we DO NOT:
Questions regarding children's privacy should be directed to us at the contact information provided below.
12. Safe Harbor
We abide by the European Union ("EU") Safe Harbor framework as set forth by the Department of Commerce regarding collection, use, and retention of data from the EU. Our privacy practices with respect to personal data collected from individuals residing in the EU are self–certified to the Safe Harbor Program developed by the US Department of Commerce and the European Commission. For more information about the Safe Harbor Program, please go to http://www.export.gov/safeharbor/. Terms that are capitalized below have the same meanings given to them as part of the Safe Harbor Program.
Blucora complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Blucora has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Blucora’s certification, please visit http://www.export.gov/safeharbor
15. Contacting Us
Legal Department, Attn: Privacy Officer
10900 NE 8th Street, Suite 800
Bellevue, Washington 98004 USA